Sending a document for signature is only half the job. Knowing who has viewed it, who has signed, and who is holding things up is what keeps your business moving.
SignAndGo's dashboard gives you a single view of every document you have sent for signing. At a glance, you can see which envelopes are completed, which are pending, and which need your attention.
Sent
Awaiting action
Viewed
Opened by recipient
Signed
Completed
Expiring
Needs attention
You can filter by status, search by recipient name or email, and sort by date. The dashboard updates in real-time -- when a recipient signs, you see the change immediately.
Document is being prepared but has not been sent to any recipients.
The signing invitation has been dispatched to the recipient via email or SMS.
The email was successfully delivered to the recipient's inbox (confirmed by SendGrid).
The recipient has opened the document and is reviewing it.
The recipient has completed their signature on the document.
All recipients have signed. The final signed PDF is available for download.
A recipient has declined to sign the document, with an optional reason.
The signing deadline has passed without all signatures being collected.
You do not need to keep checking the dashboard. SignAndGo sends you email notifications at key moments in the signing process.
SignAndGo automatically reminds recipients who have not yet signed. Reminders are sent at sensible intervals so recipients are nudged without being spammed.
You can also send a manual reminder at any time from the envelope detail page. For recipients with a phone number on file, you can choose to send the reminder via SMS.
Every action on every document is permanently recorded. This is your legal proof of who did what and when.
Envelope created by you
Document uploaded and recipients added
Sent to jane@example.com
Signing invitation delivered via email
Viewed by Jane Smith
IP: 203.x.x.x | Sydney, NSW, Australia
Signed by Jane Smith
IP: 203.x.x.x | Signature applied to all required fields
Envelope completed
All recipients signed. Final PDF generated.
For businesses that need programmatic access to document status, SignAndGo provides both a REST API and webhook notifications.
Query envelope status at any time with a simple GET request. The API returns the current status, recipient details, and the complete audit trail.
Read the API Integration Guide →Register a webhook URL and SignAndGo will POST event data to your server in real-time. Get notified the instant a document is viewed, signed, or declined.
Webhook payloads are HMAC-SHA256 signed for security.
Log into your SignAndGo dashboard and check the envelope status. You'll see real-time status for each recipient: sent, delivered, viewed, signed, or declined. You also receive email notifications when each recipient signs.
Yes. SignAndGo sends automatic reminders to recipients who haven't signed. You can also manually resend reminders from the envelope detail page at any time.
The audit trail records every event: when the document was created, sent, delivered, opened, viewed, signed, and completed. Each event includes a timestamp, IP address, and geolocation where available.
Yes. The SignAndGo API provides endpoints to check envelope status programmatically, and webhooks can notify your system in real-time when signing events occur.